Privacy Policy

Privacy Policy

ZipOptical takes your privacy and the security of your personal information very seriously. We are strongly committed to protecting your privacy.

The policies below apply to our ZipOptical.com website ("Website") produced and maintained by ZipOptical (collectively "ZipOptical LLC", "we", "us", or "our"). We have established this security and privacy policy ("Privacy Policy") to apply to the personal information we may gather during your visit to the Website. What we use your personal information for, under what limited circumstances we might disclose your personal information, and how you can manage this information.

The practices under this Privacy Policy apply only to information gathered through this Web Site and, where applicable, through Customer Service Department in connection with this Web Site. And they do not necessarily reflect our practices with respect to information gathered through other Web sites that we operate or through other off-line means.

By using our Website, you accept the practices described in our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. Your continued use of our Website and our affiliate sites following the posting of changes to these terms will mean you accept those changes.

If you have any questions about this Privacy Policy or don't see your concerns addressed here, you should contact us by email at contact@zipoptical.com.


What information do we collect and when?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

1. To Personalize Your Experience.
Your information helps us to better respond to your individual needs.

2. To Improve Our Website.
We continually strive to improve our website offerings based on the information and feedback we receive from you.

3. To Improve Customer Service.
Your information helps us to more effectively respond to your customer service requests and support needs.

4. To Process Transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

5. To Send Periodic Emails.
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We generally do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe the release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We do not sell or ship any items ordered through this Web Site directly to anyone who we know to be under the age of 13 nor do we collect any personal information from anyone who we know to be under the age of 13 without the consent of parent of guardian. If you are under the age of 13, you should use this Web Site only with the involvement of a parent or guardian and should not submit any personal information to us. Our Website is not intentionally targeted to children under the age of 13. Children under the age of 13 should not use our Website without obtaining a parent's or guardian's prior consent.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected otherwise.

Changes to our Privacy Policy

We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. Your continued use of our Website and our affiliate sites following the posting of changes to these terms will mean you accept those changes.
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Website:
www.zipoptical.com

Snail mail:
ZipOptical
561 San Mateo Ave

San Bruno, CA 94066

Email:
contact@zipoptical.com